Are you a Quality or a Quantity purchasser ?

The ultimate decision is up to you, as you will only get what you pay for !

Slowly diminishing are quality carpets, underlays & installation methods, we believe these diminished with the invention and introduction of what we call cheap throwaway petrochemical carpets with pile such as: Acrylic, Polypropylene and lesser Nylons, as well as, Polypropylene Backings etc. (UnNatural Floorcoverings).

Where SHOULD-U-SHOP ?       Where DO-U-STOP ?

The WAY it is in AUSTRALIA:

Department Stores: It's apparent that most department stores have lost a substantial amount of their carpet business to the floorcovering specialist stores. The overhead of department stores is often too expensive to allow a full service carpet department. Many department stores still sell a variety of area rugs ranging from imitation Orientals to bath carpet. The rug business it seams is more profitable. But the real reason is there are no installation, subcontractor situations or hassles that need to deal with.

The Giant Super Dupper Floorcovering and Carpet Store: This type of carpet store is characterised by largeness. Large building or warehouse, large inventory, large advertising budget, large payroll, and usually large problems. In order to pay for all the expense of running a large operation the profit margins still have to be high (Although, not all stores). So, the perceived savings of buying may be lost by expensive overhead.

As a consumer, it is difficult sometimes to feel you are of any importance to the "Super Dupper Store" unless you are going to spend three or four thousand dollars. Furthermore the "Super Dupper Store" quite often has Generic carpet deceptively labeled under their own name and Manufactured in a lesser weight to subsidise their ability to undercut other outlets; thus, you have no chance of doing any comparative shopping of their products.

The Wholesalers: This is the builder's delight. generally here is a place to buy carpet and other floorcovering at 10~15% below retail cost ... as a builder you must have your own labour force to install the carpet because the broker does not often supply labour. The broker or wholesale type store has beautiful displays, and some even have competent sales people (this is rare!). The Wholesaler usually has no intent to provide more than minimum service. There is the risk in buying floorcoverings this way; If you have a labour problem you as a consumer, must or need to deal with the person responsible for installation; this usually is never the Wholesaler's responsibility, if they do supply labour, this is usually sub-contracted out hopefully for your sake, he is competent & responsible.

As a customer of a Builder (*), you are not usually saving money because often the broker gives the builder a "kick back" at the end of a set time. This "kick back" is the difference what the builder says he pays for the floorcoverings and what he really pays. If you have your own installer whom you really trust (#) and if you don't mind paying for any labour expenses that may evolve out of a defective carpet claim, then the broker might be a way for you to save an average of 10~15% on you next carpet purchase.

The Local Run, Owned & Operated Specialist Trader: In the "Real world", here we feel is your best place to shop for your Floorcovering needs with trouble free Installations, and floorcoverings at 15 ~ 50% below retail cost. Usually what makes this type of Trader stand out is, they usually have small overheads that don't combat with expenses & this business person usually has a personal stake & a reputation in the community in which they live. Furthermore, you will not have to far to go for service after the sale. You can also be assured that in the rare event of a complaints it will be handled quickly & professionally, as they know you are their best form of advertising.  Enjoy yourself when selecting new carpets. If you feel like just a number at other carpet stores, try your local specialist trader store. You will find good old fashion service with professional concern for your particular floorcovering needs. This type of trader usually always has the least amount of complaints as they recommend you to use a better quality than the Standard Domestic materials as well as they are usually the best in their chosen fields. So what you save in material costs are sometimes absorbed in providing the better Quality Materials as well as being the best "Craftsmen" in their field !!!

Ask your neighbours & friends about your local floorcovering store. You may find the best deal right in your own backyard, ...or contact-us for with your enquiry !

NB: We at Australian Natural Floorcoverings don't normally deal with the direct public (other than this Web site) for over three decades, clients come and go (returning when the job has been damage or in need of replacement), most are referred by word of mouth, consisting of Architects, Interior designers, owner/builders as well as our loyal long term Clients.

(*) To our knowledge the Clients we associate with are not among these !

(#) If you ask this person, "do you really now how to install woven carpets" [e.g. Real; Coir, Sisal, Seagrass, Jute, Rope, Axminster and Wilton carpets etc.] and "how often do your Jobs needed to be Re-stretched". If Truthful, this should give you some sort of indication of their skills.